These Terms and Conditions constitute a binding legal agreement between you and z111. Please read them carefully before registering an account or placing any wager on our platform.
You must be at least 18 years old — or the higher minimum required by the operator/license jurisdiction — to register and use z111. KYC documentation is required and will be verified before withdrawals are processed.
All account transactions must be made using payment methods listed in the cashier. Minimum deposit and withdrawal thresholds apply. Processing windows vary by method and your account's KYC status.
All bonuses are subject to wagering requirements, time limits and game contribution rates. Attempting to abuse promotional offers — including multi-accounting — may result in bonus forfeiture and account suspension.
Fraudulent activity, collusion, money laundering, use of automated betting software, and any attempt to exploit technical errors are strictly prohibited and may result in immediate account termination and fund forfeiture.
z111 provides deposit limits, session timers, loss limits and self-exclusion as mandatory platform features. Players are encouraged to use these tools proactively. Self-exclusion requests are processed promptly upon request.
z111 does not warrant that accessing our platform is lawful in every jurisdiction. Players in Pakistan and elsewhere must independently verify that their participation complies with applicable local law, including the Prevention of Gambling Act 1977.
These Terms and Conditions (hereinafter "Terms", "Agreement" or "T&C") govern the relationship between z111 (hereinafter "the Platform", "we", "us" or "our") and any individual (hereinafter "User", "Player", "you" or "your") who accesses, registers on, or otherwise uses the services available at z111.cam.
By completing the registration process, depositing funds, placing any wager or otherwise using the Platform in any capacity, you confirm that you have read, understood and unconditionally agree to be bound by these Terms, including any policies incorporated herein by reference — including but not limited to the Privacy Policy and the Responsible Gambling Policy.
If you do not agree to any part of these Terms, you must immediately cease using the Platform and, if applicable, request the closure of your account by contacting our support team.
For the purposes of these Terms, the following definitions shall apply:
Registration on z111 is permitted only to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their use of the Platform:
z111 reserves the right to decline registration, suspend or permanently close any Account where eligibility conditions are not satisfied, without prior notice and without liability.
To register an Account, you must provide accurate, current and complete information as required by the registration form. You are responsible for maintaining the accuracy of this information and must promptly notify z111 of any changes.
z111 requires all Users to complete a KYC verification process before any withdrawal is processed, and may require verification at any earlier stage at our discretion. Accepted identity documents typically include government-issued photo identification, proof of address dated within the past three months, and in certain cases source-of-funds documentation. z111 reserves the right to specify acceptable document formats and to request additional documentation.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must notify z111 immediately if you become aware of any unauthorised access to your Account. z111 shall not be liable for any losses arising from your failure to maintain credential security.
Registering or operating more than one Account is strictly prohibited. Where z111 identifies duplicate Accounts, we reserve the right to merge, suspend or close the duplicate Account(s), void any associated bets and withhold any associated funds pending investigation. Any winnings generated through duplicate Accounts may be forfeited.
You may request closure of your Account at any time by contacting z111 support. Where a withdrawal is pending at the time of closure, we will process it in accordance with standard withdrawal procedures subject to KYC clearance. Where a self-exclusion has been applied, reinstatement requests are subject to a mandatory cooling-off period.
All financial transactions on z111 must be conducted using payment methods listed in the Platform's cashier at the time of the transaction. Third-party deposits — that is, payments originating from accounts not registered in your name — are not permitted.
Deposits must meet any minimum deposit threshold specified in the cashier. The Platform processes deposits using available methods which may include bank transfers, mobile wallet services and in certain circumstances cryptocurrency transfers. The availability of specific payment methods is subject to change and is not guaranteed at any specific time.
Withdrawal requests are subject to: (a) the Account being fully KYC-verified; (b) no pending responsible gambling restrictions or account investigations; (c) all applicable wagering requirements on any associated Bonus Funds being satisfied; and (d) the requested amount meeting the minimum withdrawal threshold.
Processing times vary by payment method. z111 will endeavour to process withdrawal requests within the window stated in the cashier at the time of the request, but cannot guarantee specific processing times where delays arise from third-party payment processors or banking institutions.
Where a User's Account is denominated in PKR (Pakistani Rupee), all balance figures, stakes, winnings and transaction amounts will be displayed in PKR. Where currency conversion is applied, the exchange rate and any associated fee will be disclosed at the time of the transaction.
All wagers placed on z111 are subject to these Terms and any sport-specific or market-specific rules published in the Platform's rules section. In the event of a conflict between these Terms and a market-specific rule, the more specific rule shall take precedence for that market.
A bet is not confirmed until z111 has accepted it and issued a confirmed bet reference. z111 reserves the right to decline, partially accept or cancel any bet at its discretion — including bets placed on markets affected by ongoing live data issues, suspended markets or manifest pricing errors.
A bet will be declared void and the original stake returned to the User's Balance in circumstances including, but not limited to: (a) event cancellation; (b) event postponement where the rescheduled date exceeds 36 hours from the original start time; (c) manifest errors in pricing; or (d) market suspension and re-pricing where the Platform determines that the original odds were materially incorrect.
In-play (live) bets are accepted subject to data feed availability. z111 uses third-party data feeds for real-time events including PSL cricket, ICC tournaments, football and UFC. Delays in data transmission are inherent to live betting. z111 reserves the right to suspend in-play markets at any time without notice. Bets placed after the conclusion of an event, due to data feed latency, will be voided.
z111 reserves the right to impose maximum payout limits per bet, per day or per event. Where applicable, maximum win limits will be disclosed in sport-specific rules or the cashier. Winnings exceeding any applicable maximum may be reduced to the stated limit at the Platform's discretion.
Accumulator (parlay) bets require all selections to be settled as winners for the bet to generate a return. Where one or more selections in an accumulator are voided, the accumulator will be recalculated excluding the void selection(s), reducing the number of legs accordingly.
All bonuses, free bets and promotional offers made available through z111 are subject to specific terms and conditions that will be published alongside the relevant promotion. In the event of any inconsistency between the general provisions of this section and the specific terms of an individual promotion, the specific promotional terms shall prevail.
Bonus Funds credited to an Account are subject to a wagering requirement, expressed as a multiplier (e.g., 10x means wagering the bonus amount ten times) before they may be withdrawn as cash. Unless stated otherwise in the specific promotional terms, Bonus Funds must be wagered in full before any withdrawal of real-money funds that accrued after the bonus was credited.
Different game types contribute to wagering requirements at different rates. Sports betting markets and certain casino game categories may contribute at reduced rates or not at all. Full contribution rates will be specified in individual promotion terms. Where no contribution rate is specified, the default rate of 100% applies to eligible sports bets and selected casino games.
z111 actively monitors Account activity for patterns indicative of bonus abuse. Behaviour that may constitute bonus abuse includes, but is not limited to: registering multiple Accounts to claim the same promotion; placing low-risk or arbitrage wagers designed to meet wagering requirements without genuine risk exposure; and collusion with other players to fulfil wagering requirements. Where bonus abuse is identified, z111 reserves the right to void bonus funds, void associated winnings and suspend or permanently close the Account.
All bonus offers are subject to an expiry date, after which unclaimed or unused Bonus Funds will be removed from the Account without compensation. Expiry dates are specified in individual promotional terms and will be visible in the Account's bonus section.
The following conduct is strictly prohibited on z111 and may result in the immediate suspension or permanent closure of any involved Account(s), forfeiture of funds, and where applicable, reporting to relevant authorities:
z111 is committed to promoting responsible gambling practices. The Platform provides a range of tools to help Users manage their gambling activity. These tools are accessible in the Account settings and include:
If you believe that your gambling behaviour is causing harm to yourself or others, please contact our support team immediately to initiate self-exclusion or to discuss available support options. z111 also recommends engaging with recognised responsible gambling support resources in your jurisdiction.
All content, materials, software, trademarks, logos, graphics, text and other intellectual property displayed on or accessible through the z111 Platform are the exclusive property of z111 or its licensors. Nothing in these Terms grants you any right, licence or permission to use, copy, reproduce, distribute, modify or create derivative works from any Platform content without our prior written consent.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial use in accordance with these Terms. This licence does not permit you to scrape, cache, index, reproduce or commercially exploit any Platform content in any form.
Any feedback, suggestions or communications you submit to z111 regarding the Platform may be used by z111 without restriction, compensation or obligation to you.
To the maximum extent permitted by applicable law, z111 shall not be liable to you for any: (a) indirect, incidental, special, consequential or punitive damages; (b) loss of profits, revenue, data or business opportunities; (c) service interruptions or downtime; or (d) losses arising from third-party payment provider issues, data feed errors or force majeure events.
z111's total aggregate liability to you in connection with any claim arising under these Terms shall not exceed the total amount of real-money funds held in your Account at the time the relevant claim arises.
The Platform is provided on an "as is" and "as available" basis. z111 makes no warranty that the Platform will be uninterrupted, error-free or free from viruses or other malicious code. You access the Platform at your own risk.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or any other matter that cannot be excluded by law.
z111 reserves the right to amend, update or replace these Terms at any time. Where a material change is made to the Terms that may adversely affect your rights, we will endeavour to provide reasonable advance notice — for example, by posting a notice on the Platform's homepage or sending a notification to the email address registered on your Account.
Continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure.
The version of the Terms displayed on the Platform at the date of your most recent use shall govern the relationship between you and z111 in respect of any transaction, wager or event occurring on or after that date.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which z111 is licensed and incorporated, without regard to its conflict-of-law provisions.
In the event of a dispute arising from or in connection with these Terms or the services provided by z111, the parties shall first attempt to resolve the matter through good-faith negotiation. You may contact our support team at any time to raise a dispute formally.
Where a dispute cannot be resolved through direct negotiation, z111's formal dispute resolution procedure provides for escalation through the operator's internal complaints process and, where applicable, any external dispute resolution mechanism available under the operator's licensing terms.
If you have any questions, concerns or complaints regarding these Terms and Conditions, or wish to submit a formal dispute or request account-related assistance, please contact z111 through the following channels:
Support Email:
[email protected] (plain text — this address is not a clickable link)
Live Chat:
Available via the chat widget on the Platform, 24/7 as per operator-provided information. Response times may vary during peak periods but are targeted at under 3 minutes during normal operating hours.
Formal Complaints:
Formal complaints should be submitted in writing to the support email address above, marked clearly as "Formal Complaint." z111 will acknowledge formal complaints within 5 business days and will endeavour to provide a substantive response within 14 business days.
For questions about data handling and privacy rights specifically, please refer to our Privacy Policy. For responsible gambling support options, visit our Responsible Gambling page.
If you have questions about these Terms, our FAQ covers the most common queries in plain English. You can also visit the homepage to explore z111's full range of sports betting and casino offerings.
18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves risk. Local laws may restrict participation — it is your responsibility to verify applicable regulations in your location.